Quoox - Errors/issues accessing Quoox portal, mobile app, and FitnessHub – Incident details

All systems operational

Show current status

Errors/issues accessing Quoox portal, mobile app, and FitnessHub

Resolved

Affected

GymOS Administration Portal

Operational from 7:19 AM to 7:19 AM

FitnessHub Web Portal

Operational from 7:19 AM to 7:19 AM

Mobile Apps and API

Operational from 7:19 AM to 7:19 AM

Quoox and GymOS Websites

Operational from 7:19 AM to 7:19 AM

Support Website

Operational from 7:19 AM to 7:19 AM

  • ResolvedUTC

    The issue was resolved by the upstream provider and we await the incident report.

  • InvestigatingUTC

    The issue appears to be resolved and systems are back online.

    We continue to work to identify where the problem lay, which appears to have been outside of our network & infrastructure.

    We can see that a large percentage of web sites became inaccessible which suggests a possible upstream routing or DNS issue.