All systems operational

Resolved
Errors/issues accessing Quoox portal, mobile app, and FitnessHub

Started
June 21, 2022 at 7:19 AM
Status
Resolved after less than a minute

Impact

Operational
Affected
Quoox Portal
FitnessHub
Mobile Apps and API
Quoox Website
Support Website
  • Resolved
    Resolved

    The issue was resolved by the upstream provider and we await the incident report.

  • Investigating
    Investigating

    The issue appears to be resolved and systems are back online.

    We continue to work to identify where the problem lay, which appears to have been outside of our network & infrastructure.

    We can see that a large percentage of web sites became inaccessible which suggests a possible upstream routing or DNS issue.